Privacy policy

Welcome to VG-Hair. We value your privacy and strive to protect your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website vg-hair.com, use our services, or purchase our products, including hair extensions.

By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you visit our website or purchase our products, we may collect the following personal information:

• Name
• Email address
• Phone number
• Shipping address
• Payment information

Non-Personal Information

We may also collect non-personal information, including but not limited to:

• Browser type and version
• IP address
• Pages visited and time spent on our website
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you regarding your orders or inquiries
• Improve our website and services
• Send promotional emails and newsletters (with your consent)
• Analyze website usage and trends

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure Socket Layer (SSL) technology to encrypt data
• Regular malware scans
• Access control measures to restrict access to your personal information

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential.
• When required by law or to protect our rights, property, or safety.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of your personal information we hold.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information.
• Opt-out: You can opt-out of receiving promotional communications from us.

To exercise any of these rights, please contact us at info@vg-hair.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

VG-Hair
info@vg-hair.com
+42 077 686 2208
RM 21, Unit B, 14/F., Win Sun Factory Building 2 San Hop Lane
Tuen Mun
Hong Kong